Online meetings are efficient in terms of cost, time and scheduling. There's no travel, hospitality and accommodation expenses to consider. No energy sapping car, train or plane journeys (plus jet lag) to deal with. And arranging a time to meet is relatively easy.

However nothing beats face to face. Whether you're talking with customers, prospects, business partners or friends within the parcel and postal sector.

There's so much more to meetings than the meeting itself. Business is business but it's also social. From the handshakes to small talk to sharing a joke, a drink or a meal, building personal relationships that last. It's the little personal, human touches that oil the wheels and keep the world turning.

And that's why we had such a great time at Parcel Post Expo. Meeting logistics people from all corners of the globe. Listening, learning, talking. Doing business and having fun.